OFFERING # 1
Customer service | Basic features
· 12 agents free ( need to check users manual)
· Omni-channel contact center
· Live chat for websites
· Inbound and outbound call center
· Email and shared inboxes
· Social media support
· Messenger support
· Classic helpdesk with ticketing
· Built-in CRM
· Cloud, mobile
OFFERING # 2
Customer service | Routing and reports
· Support groups
· Routing and transfer rules
· Canned responses
· Chat bots
· Business hour settings
· Custom greetings
· Satisfaction ratings
· Automation
OFFERING # 3
DIGITAL REMOTE WORKPLACE | THEE OFFICE
Cloud-based Collaborative platform including
- social networks,
- tasks,
- CRM,
- document management,
- file sharing,
- calendar and planning,
- sales team management,
- email,
- telephone,
- and HR management.
- Communication,
- projects,
- contact center,
- sites & stores.
Join our our LENOVO SOLUTIONS team today
Browse our Lenovo Solutions Catalog
Get to know what the 1st player in the ITC industry has to offer to clients that want to overcome business challenges with personalized solutions.
Review Unified's Business Generic Partnership
Take the time to review and electronically sign the Unified's Authorized partner agreement, then let's talk together on a separate meetinG about the lines of business* (LOB) you would like to be involved with.
We will then establish your Addendum (LOB specification) and your Annex B. (Revenue sharing allocation by product and service types)
We are constantly updating the range of our products and services, and reaching out to our current business partner to offer them the opportunity to extend the reseller's capabilities. This showcase is just a preview of the available products and services to be trained with and start reselling with our support. Creating opportunity for additional income streams and even starting your own business with our products are all options.
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